At Charles Wander, we are committed to delivering your orders safely and on time, wherever you are in the world. This Shipping Policy outlines how we handle order processing, delivery timelines, and related information.

1. Shipping Coverage
We ship our products worldwide using reliable delivery partners to ensure your items reach you securely.

2. Order Processing Time

• Orders are processed within 1–3 business days after confirmation.

• You will receive an order confirmation email or SMS once your order is successfully placed.

3. Shipping Time

• Delivery times vary by destination:

  • Domestic orders: 3–7 business days

  • International orders: 7–15 business days (may vary based on customs and location)

Please note that delays may occur due to holidays, weather conditions, or customs clearance.

4. Shipping Method
All orders are shipped using standard shipping with tracking, and we use trusted courier services for both domestic and international deliveries.

5. Shipping Charges
Shipping charges (if applicable) are calculated at checkout and clearly displayed before order confirmation. In some cases, free shipping may be offered during promotional campaigns.

6. Cash on Delivery (COD)

• We offer Cash on Delivery as the only payment method.

• Please ensure someone is available to receive and pay for the package at the delivery address.

7. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment status.

8. Incorrect Address or Delivery Issues
It is your responsibility to provide an accurate shipping address. Charles Wander is not responsible for delays or failed deliveries due to incorrect or incomplete address information.

If a delivery attempt fails and the product is returned to us, you may be responsible for any additional shipping fees for re-delivery.

9. Contact Us
If you have any questions or concerns about your shipment, feel free to reach out:
Email: [email protected]